OUR SERVICES

How we create value for you

Broadreach SMI exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organizations facilitate change, achieve their vision and optimize performance and productivity.

STRATEGIC PLANNING

Map The Future

Knowing your destination makes the journey much easier, and the results more assured. We help your organization chart its course with thorough analysis of the competitive landscape, defining the opportunities and challenges that lie ahead, assessing current talent and resources to determine what's needed to achieve your mission.

Strategic Planning | 360 Competitive Analysis | SWOT | Business Modeling

MARKETING

Achieve Your Goals

Marketing strategies, plans and campaigns require the right balance of digital presence, social media engagement and great clarity  on the needs of your members, users and customers. 

We create marketing plans and programs that align with your strategic plan to deliver the results your organization needs. 

Marketing Strategies | Go-to-market Plans | Product Launches | Member Engagement & Retention Programs | Member Surveying | Video Webinar  Series 

INNOVATION

Innovate For Growth

Innovation is the most fundamental of human traits. Inspired by need or a desire to continuously improve. Innovation lies at the heart of how we thrive. 

Innovation spans your organization from technologies and processes to organizational design and performance. We map the latest innovations to your organization  to ensure you are operating at your best. 

CRM | Digital Migration | AMS | Digitized Services | ROI Analysis 

SERVICES, OUR APPROACH

Business Meeting

STRATEGIC PLANNING

We start from the core of your organization, your mission. From there, we conduct a rigorous process of assessing current capabilities, organizational structure, market needs, business modeling, competitive and comparative analyses, key decision points, recommendations, milestones and timeline.

MARKETING STRATEGIES

With a sound strategic plan as an anchor, we build a marketing strategy that impacts the near and long-term goals of your organization. We develop a marketing strategy that acts as an umbrella to the programs and campaigns we design beneath it. This ensures continuity and lasting presence to increase the value of key messaging and offerings.

Brainstorming
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INNOVATIVE DESIGN

Innovation impacts all functions of your organization, not just technology. Innovative marketing programs, new offerings, internal processes, back-office systems, all need to innovate to deliver great value. New technologies such as cloud-based platforms, CRMs, ASMs, SEO, and social media engines play a critical role to your ongoing success.

We take a broad view of your organization to see the big picture of how you create and deliver value to your clients. We then look to optimize your operations straight across the business.

SERVICES, HOW WE GET RESULTS

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MEMBER SURVEYING

Staying close to your members and understanding their needs is vital to retaining them. We provide end-to-end surveying including survey design, fielding, raw results, analysis and reporting.

MARKET ANALYSIS 

Data and analysis are the backbone of marketing decisions. Instinct alone is not enough. We provide full service marketing analytics including, benchmarking, competitive analysis, positioning, product adoption, net promoter scoring and more.

Brainstorming
Business Meeting

VIDEO WEBINARS & PODCASTS

We handle the entire management of webinars for our clients, from developing topics, speaker selection, scripting, scheduling, hosting, production, editing, posting and promotion. 

We know you and your teams are busy, so we take the weight off your shoulders and deliver outstanding results for your organization. 

Casual Business Meeting

RECENT PROJECTS

STRATEGIC PLAN FOR LEADING TECHNICAL SOCIETY

Seeing the forest for the trees

This highly regarded 50-year-old technical society found itself delivering a narrowing set of services to what should have been a broadening audience. Due to delayed decisions around technology, an instinct to "build it ourselves" and mostly manual workflows, the staff were struggling to keep up. The heavy focus on quality without the necessary investments in systems distracted the organization from seeing the broader landscape of opportunities to address the needs of the industry.

Broadreach first scoped the opportunity that lay ahead, this gave the management team and the board the confidence to make long delayed investments to allow the organization to scale and deliver greater value to its broader constituency.

We then created a layered strategic plan that kept the big picture in sight, while providing the operational steps to transform the organization.

DIGITIZING A NON-PROFIT

Envisioning a new reality to increase engagement, add value and extend reach

This client had yet to commit its outstanding content and services to a digital approach. As such most of its value could only be experienced through printed materials, in-person conferences and unprotected online content. 


Broadreach worked with them to create a migration strategy to have virtually all their value hosted in a protected, online environment so their members could easily consume the content from their offices around the world. 

We created this image to help them understand how digitizing the organization would increase member retention and engagement, while attracting a new set of related sectors to participate.

DIVERSIFIED CONTENT STRATEGY

Turning a New Page, online too

Broadreach helped this client develop a plan to diversify the type and topics of publications it produces for its members and the industry. 

An academically driven non-profit, this client organization would spend years producing technical guides and deep studies on key topics, by the time the publication was produced, however, the topic had aged and the importance of the research had declined compared to other sources. 

Broadreach developed a highly diverse set of content deliverables based on the nature of the topic, with shorter timelines that matched industry demand. This kept the association top of mind with the industry, members and the media.


This new approach also helped validate which topics were more worthy of multple months and years of resources while keeping the industry interests high in the meantime.

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